Reference

Privacy Policy for Your Indonesia Wallet

Your account profile, wallet activity, cookie choices and game-session records sit under one Privacy Policy, so you know what we collect before you open an account.

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alsitoto Privacy Policy for Your Indonesia Wallet
CONTACT PATHS

Privacy Help Through Local Channels

Privacy questions need a clear route, not a long search. We keep account-data requests separate from promo or lobby questions, so your message reaches the right team. Use live chat for quick identity checks, WhatsApp when you need to attach a payment receipt, or email when your request needs a fuller written trail. We may ask for your username, registered phone and recent wallet reference before changing any record.

Team online

Live Chat Privacy Desk

Our live chat is staffed 09:00-23:00 WIB for privacy requests tied to login, cookies or wallet matching. We ask for a short account check before discussing personal records in the chat window.

WhatsApp Account Check

Use WhatsApp when your privacy request includes a DANA, OVO, GoPay or QRIS receipt image. We confirm the registered phone first, then move sensitive data changes into the account record.

Email Privacy Request

Email is better for access, correction or deletion requests that need a written trail. Send your username, registered contact and the exact record you want checked, then wait for our confirmation reply.

DATA HANDLING

Privacy Controls Inside Your Account

We handle privacy inside the same account flow you use to enter the lobby, but the purpose is different: data care, identity checks and record accuracy.

Account Identity Data

We use your username, registered phone and account profile to keep one person tied to one wallet record. If those details change, update them before sending any privacy request.

Wallet Record Matching

DANA, OVO, GoPay and QRIS references are used to match deposits and withdrawal checks to your account. We store the receipt reference, wallet name and time stamp needed for account safety.

Cookie Choices

Cookies help keep your session active and remember device signals. On Android Chrome, you can check them at Chrome > Settings > Site settings > Cookies before signing in again.

Game Session Records

When you open Super Sic Bo, Fortune Rabbit or MotoGP Betting, we log session timing, stake references and device signals. Those records help us answer disputes without exposing your full profile.

Profile Corrections

For a wrong phone number or misspelled wallet name, go to Profile > Account Details and send a support request. We confirm identity before changing fields that affect payments.

Retention Requests

Some wallet and security records must stay for account checks, dispute handling and legal duties. If you ask for deletion, we explain which records can be removed and which must remain.

Privacy Policy Questions Before You Join

These answers focus on how our Privacy Policy works before and after you open an account. You can check what data we collect, why payment records matter, how cookies behave on your device and how to contact us for changes. We keep the wording practical so you can decide whether the account flow fits your expectations.

It covers your account profile, registered contact, login records, device signals, cookie choices, wallet references and support messages. It also covers game-session records linked to rooms such as Bingo, Crash Games and Mega Fishing.

We use DANA, OVO, GoPay and QRIS details to match deposits, check withdrawal requests and prevent another account from using your receipt. We only ask for details needed for those checks.

Yes, start at Profile > Account Details, then send a privacy request through live chat or email. We may ask for your registered phone and recent wallet reference before making the change.

Cookies keep your login session, remember device signals and help us spot unusual access. On Android Chrome, check Chrome > Settings > Site settings > Cookies if you want to adjust browser choices.

We share only the details needed to process or verify DANA, OVO, GoPay and QRIS transactions. That may include a wallet name, reference number, time stamp and account match status.

We keep records for account checks, security disputes, wallet matching and legal duties. When a record is no longer needed for those reasons, we remove it or reduce the detail kept.

Access depends on local law and is available only where local law permits. If we cannot confirm eligibility or account ownership, we may restrict access while we check the request.

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